APLEX specializes in Industrial Computing Panel Solutions and is advancing to
becoming the world's leading Computing supplier. APLEX addresses itself to provides
innovative products for a variety of industrial and living applications.
With our decidated support term, customers can easily find the prerequisite product
tools of BIOS, Driver and Manual. If you have any technical issue, please contact:
sales@aplexusa.com
becoming the world's leading Computing supplier. APLEX addresses itself to provides
innovative products for a variety of industrial and living applications.
With our decidated support term, customers can easily find the prerequisite product
tools of BIOS, Driver and Manual. If you have any technical issue, please contact:
sales@aplexusa.com
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BIOS
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Manual
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Industrial Panel Computer Company
Providing the latest industrial product information and solutions
Providing the latest industrial product information and solutions
To understand your rights and enjoy all the after-sales services which we offer, please read the
information below for your reference. When sending in damaged products for repairing, please
attach our RMA form for our understanding.
All APLEX products come with a year limited warranty
The warranty periods start from the day when the product is invoiced from APLEX.
Peripherals and third-party products not manufactured by APLEX will be covered by the
original manufacturers’ warranty.
For products containing storage devices (hard drives, flash cards, etc.), please back up
your data before sending them for repairing. APLEX will not be responsible for loss of data.
Please ensure the use of properties licensed software with our systems. APLEX does not
condone the use of pirated software and will not serve systems using such software.
For general repairs, please do not include peripheral accessories. If peripherals need to be
included, be certain to specify which items you sent on the RMA Request & Confirmation
Form. APLEX will not be responsible for items which do not be listed on the RMA Request &
Confirmation Form.
Our repair service is not covered by APLEX's guarantee in the following situations:
- Damage caused by carelessness on the user's part during product transportation.
- Damage caused by inappropriate storage environments such as with high temperatures,
high humidity, or volatile chemicals.
- Damage caused by not following instructions in the user's manual.
- Damage caused by fire, earthquakes, floods, lightening, pollution, other acts of God,
and/or incorrect usage of voltage transformers.
- Damage from improper repair by unauthorized technicians.
- Products with altered and/or damaged serial numbers are not entitled to our service.
- Other categories not protected under our warranty.
- Damage caused by leakage of battery fluid during or after change of batteries by
customer/user.
Customers are responsible for all fees necessary to transport damaged products to APLEX.
For further questions, please E-Mail us at: sales@aplexusa.com.
information below for your reference. When sending in damaged products for repairing, please
attach our RMA form for our understanding.
All APLEX products come with a year limited warranty
The warranty periods start from the day when the product is invoiced from APLEX.
Peripherals and third-party products not manufactured by APLEX will be covered by the
original manufacturers’ warranty.
For products containing storage devices (hard drives, flash cards, etc.), please back up
your data before sending them for repairing. APLEX will not be responsible for loss of data.
Please ensure the use of properties licensed software with our systems. APLEX does not
condone the use of pirated software and will not serve systems using such software.
For general repairs, please do not include peripheral accessories. If peripherals need to be
included, be certain to specify which items you sent on the RMA Request & Confirmation
Form. APLEX will not be responsible for items which do not be listed on the RMA Request &
Confirmation Form.
Our repair service is not covered by APLEX's guarantee in the following situations:
- Damage caused by carelessness on the user's part during product transportation.
- Damage caused by inappropriate storage environments such as with high temperatures,
high humidity, or volatile chemicals.
- Damage caused by not following instructions in the user's manual.
- Damage caused by fire, earthquakes, floods, lightening, pollution, other acts of God,
and/or incorrect usage of voltage transformers.
- Damage from improper repair by unauthorized technicians.
- Products with altered and/or damaged serial numbers are not entitled to our service.
- Other categories not protected under our warranty.
- Damage caused by leakage of battery fluid during or after change of batteries by
customer/user.
Customers are responsible for all fees necessary to transport damaged products to APLEX.
For further questions, please E-Mail us at: sales@aplexusa.com.